AMC PLANS
Reliable Support. Maximum Uptime.
Our Annual Maintenance Contract (AMC) plans are designed to provide comprehensive care for your IT infrastructure, ensuring smooth operations and peace of mind.
Our AMC Plans
Silver Plan
Essential coverage for small businesses & basic IT setup
₹999
/ Device / Year
- ✔ Preventive Maintenance (Quarterly)
- ✔ Hardware Check-up
- ✔ Onsite Support (During Working Hours)
- ✔ Remote Support
- ✔ Response Time: 48 Hours
- ✔ Monthly Health Report
Gold Plan
Advanced protection for growing businesses & IT systems
₹1,499
/ Device / Year
- ✔ Preventive Maintenance (Monthly)
- ✔ Hardware & Software Check-up
- ✔ Onsite Support (During Working Hours)
- ✔ Remote Support
- ✔ Response Time: 24 Hours
- ✔ Priority Support
- ✔ Monthly Health Report
Platinum Plan
Comprehensive care for businesses with critical IT infrastructure
₹2,299
/ Device / Year
- ✔ Preventive Maintenance (Monthly)
- ✔ Hardware, Software & Network Check-up
- ✔ Onsite Support (8 AM – 9 PM)
- ✔ Remote Support
- ✔ Response Time: 8 Hours
- ✔ Priority Support
- ✔ Monthly Health Report
- ✔ Free Spare Replacement (Consumables Extra)
Enterprise Plan
Tailored solution for large organizations & enterprises
Custom
Get Custom Quote
- ✔ Preventive Maintenance (Weekly / As Needed)
- ✔ Complete IT Infrastructure Management
- ✔ 24x7 Onsite Support
- ✔ Remote & Onsite Support
- ✔ Response Time: 2–4 Hours
- ✔ Dedicated Account Manager
- ✔ Quarterly Business Review
- ✔ Free Spare Replacement
- ✔ SLA Based Support
| Plan Comparison | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|
| Preventive Maintenance | Quarterly | Monthly | Monthly | Weekly / Custom |
| Onsite Support | Working Hours | Working Hours | 8 AM – 9 PM | 24x7 |
| Remote Support | ✔ | ✔ | ✔ | ✔ |
| Response Time | 48 Hours | 24 Hours | 8 Hours | 2–4 Hours |
| Priority Support | ✖ | ✔ | ✔ | ✔ |
| Spare Replacement | ✖ | ✖ | Consumables Extra | Free (T&C Apply) |
| Monthly Health Report | ✔ | ✔ | ✔ | ✔ |
| Dedicated Account Manager | ✖ | ✖ | ✖ | ✔ |
| Quarterly Business Review | ✖ | ✖ | ✖ | ✔ |
| SLA Based Support | ✖ | ✖ | ✖ | ✔ |
Why Choose Dench AMC?
Minimize Downtime
Quick response & resolution to keep your business running smoothly.
Cost Effective
Reduce unexpected repair costs and increase equipment life.
Expert Engineers
Certified professionals with deep technical knowledge.
Genuine Parts
We use 100% genuine parts for reliable performance.
Peace of Mind
Focus on your business, we take care of your IT infrastructure.
Our AMC Process
Requirement Analysis
We understand your IT environment & needs.
Plan Recommendation
We suggest the best AMC plan for you.
Agreement & Onboarding
Smooth onboarding & documentation.
Regular Maintenance
Preventive visits & system health check-ups.
Quick Support
Onsite / Remote support whenever you need.
Reporting & Review
Regular reports & reviews for continuous improvement.